Okanagan Office Systems has been operating in the Okanagan Valley since 1993 and is the Local Authorized Ricoh Dealer and Service Provider. We partner with Ricoh to provide the products, expertise, facilities and the knowledge to deliver the customer satisfaction that you expect. We have taken much pride in being a valued partner to organizations’ needs for copying, printing, scanning, faxing, and document management. This experience has enabled us to develop knowledge and understanding of solutions that will contribute positively to our customers’ objectives.
Why Choose Okanagan Office Systems?
We care about our customers
We recognize that having a customer for life is much more important than making a “sale”. That’s why we place such a strong emphasis on what happens after the solutions are installed. Our post-sales support is significant in depth and offers several layers of account, technical and functional support. We provide one point of contact and manage all internal communications and action items on behalf of the customer.
We don’t nickel and dime our customers
When we say that our service is “all-inclusive” that’s what we mean. There will be no extra charges for toner deliveries, invoicing, user training, network troubleshooting, or anything else that relates to the use of our products.
We want to understand your business.
We take the time to evaluate how your organization uses documents so that we can provide practical recommendations that will improve productivity while reducing the total cost of ownership. Our solutions integrate state-of-the-art hardware, software, consulting and support services to significantly improve document workflow and operational efficiencies.
We don’t work alone.
We know what we’re good at and for all the things we aren’t good at, we build partnerships with industry leaders to be able to provide the highest quality products and services to our customers. We take direction from our clients to work with and include their existing providers, and if an existing provider doesn’t exist, we’re happy to recommend a company that we know and trust to provide the same high level of products and services as we do.
Call us! Let’s meet and we’ll let you know if we can help. Contact Kristine Gleave at 250-762-7722 or toll free 1-877-311-7722 or firstname.lastname@example.org